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By Tim Kelliher
Senior Vice President, Sales
DHL Global Mail
In years past in Shareholder Optimizer, profiled the shipping
innovators in the proxy industry, SmartMail Services, LLC. Well,
the creative folks at SmartMail found yet again another way
to continue to feed their innovative engines; they are now
part of one of the most reliable international mail & logistics
companies in the world, DHL. The company, now known
as DHL Global Mail, proudly displays its brand name under
the strong yellow & red DHL brand logo. Today,
we provide hundreds of proxy solicitors, distribution agents
and publicly traded Fortune 1000 companies considerable cost
reductions and greater value over First Class and Priority
Mail for their high volume mail projects.
In May 2004, Deutsche Post World Net (DPWN) acquired SmartMail,
LLC and merged it with Deutsche Post Global Mail to create
the powerhouse company DHL Global Mail, providing mail and
parcel services nationwide and worldwide for high volume
shippers. As DHL Global Mail, we offer a full portfolio of
mailing solutions: wide-range coverage, top quality distribution
and all backed by superior service. The reliability
and trustworthiness of the worldwide DHL network creates
unrivalled performance for your all communications.
DHL Global Mail is in a class by itself, leading the industry
with innovation and an unmatched value proposition. We
deliver dynamic, made to measure solutions that meet the
high quality standards for shareholder communications. Your
confidential documents are in safe hands with us. You
can look forward to cost-efficient solutions from the most
experienced Sales team in the industry. Services include;
SmartCharge® cost allocation tracking software, package
tracking to your to destination locations, address verification to
insure your mail packages are deliverable and Zip Code correction
to speed delivery, even before the package is mailed.
Bigger & Better
We make selecting a mailing partner a simple choice. In
the US, the world’s largest mail market, we are the
biggest private provider. You can always count on our
top quality standards, broad portfolio of products and services,
excellent customer service and our nationwide and worldwide
coverage. With our international mail services, DHL
Global Mail now ships to over 200 countries via our international
gateways in Miami, New York/Newark, Los Angeles and Chicago. We
have 17 US Mail Terminals strategically located around the
country that ship directly to 469 Sectional Center Facilities
(SCFs) and 26,000 Destination Delivery units (DDUs) as part
of our Work Share partnership with USPS. Draw on DHL
Global Mail’s powerful presence to set yourself apart
from the competition and get your mailing need handled expertly
and on-time.
Speed & Value
We listen right from the start to get to know exactly what
you want and take the time to understand your needs and any
special circumstances. Then we sit down with you to
develop a solution that’s not only perfectly in sync
with your situation be it company direct or through your
agent/provider, but fine-tuned to market conditions.
We pick-up process, sort and co-mingle mail from our customers
to achieve greater savings for you and then injects it deep
into the USPS mail stream, very close to its final delivery
destination. From there, USPS delivers the mail to
the address, even PO boxes and on Saturdays. For international
mail, the mail is routed through one of our gateway Mail
Terminals and then speed via the DHL Global Mail network
to the destination postal authority for local delivery in
that country.
With Expedited (2-5 days) and Budget (5-10 days) service
levels, DHL Global Mail can achieve the type of residential
delivery you expect. The choice of transit times gives
the flexibility to align the timing of your document deliveries
with your important shareholder meetings. Our portfolio
includes services for flats, bound printed matter, media
mail and parcels up to 70 lbs.
DHL Global Mail builds enough mail density at each of our
Mail Terminals to offer our customers expedited delivery
times from our facility to the recipient that averages 3.26
days nationwide. This is due to the efficiency of our
own network in combination with USPS. Your mailing
benefits from the strength and depth of these networks in
both timely delivery and cost efficiencies.
Accuracy
Few things are as important as accuracy with shareholder
communications. You can rightful expect nothing less
than superlative quality. We provide proof of processing
of every mail piece and exceed industry standards with on-going
delivery testing.
With our Expedited service, once mail is received by DHL
Global Mail each piece is handled individually to verify
content, address and Zip Code correction prior to handing
to off to USPS for final mile delivery. This verification
process helps ensure the mail pieces reach the intended shareholder’s
address.
During encoding every mail piece is individually weighed,
this provides content assurance. The address is verified
against the USPS database (CASS certification) of over 142
million addresses and Zip Codes to correct input/keying errors
that might have occurred when your database was created.
In addition, over 17 percent of the US population
moves every year according to USPS statistics, resulting
in 44 million address changes alone. This can also
create havoc in your shareholder database. Utilizing
the National Change of Address (NCOA) software can reduce
the number of late deliveries or returned mail. With
a thorough approach to database hygiene, dollars invested
in shareholder communications can be maximized, not wasted. DHL
Global Mail is resolutely committed to helping you achieve
a high level of deliverability. We even provide you
with reports of bad addresses, so you are able to get your
database corrected back at the source, so it is cleaner for
your next mailing.
During encoding with our unique 11-digit barcode indicia,
every address is electronically compiled to build a routing
scheme. We know the operator who encoded the mail,
the workstation where the mail piece was processed and the
date and time it was processed. This adds quality and
security to the sorting process and ensures that the mail
continues to be sorted correctly as it travels through the
system to its final destination.
Stick with the Innovators
DHL Global Mail clients are the leaders in the Proxy fulfillment
industry and include ADP, EquiServe, Mellon Investor Services,
Bank of New York, Continental Stock Transfer, American Stock
Transfer and others. Whether you are mailing 500 or
500,000 items, our knowledgeable team is ready to assist
you. If you need more information on how we can help
you can contact your fulfillment provider or reach out directly
to DHL Global Mail to learn about the ultimate proxy program. We
are experienced working directly with companies or as the
designated mail methodology via your agent or provider.
For this proxy and annual report season, the smart money
is still on DHL Global Mail. We’ll do everything
in our power to make you look good in your organization and
to your shareholders.
For more information call proxy industry specialist, Joe
Padovano, Regional Sales Manager 1-732-270-2729 or email jpadovano@dhlglobalmail.com or
visit www.dhlglobalmail.com
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